02-02-2026

Dear PALS / Barts Health Team, I would like to share very positive feedback about Vaishnavi Ragupathy at The Royal London Hospital. She personally called me, waited for me, and arranged an afternoon liver scan. She took time to discuss everything with me, gave clear advice, listened carefully, and showed genuine concern for my wellbeing. Vaishnavi was extremely empathetic, kind, and professional. She made me feel heard and supported at a moment when I was anxious. It truly showed that she loves her job and cares deeply about her patients. As patients, we really need doctors like her. She is a credit to your hospital and team, and she absolutely deserves recognition for her dedication and compassion. Please pass on my sincere thanks and appreciation to her. Kind regards, Alina Petrescu

30-01-2026

Really nice staff helped me through a terrible time.

29-01-2026

Thanks for the care and attention today

28-01-2026

Thank you so much for taking great care of Alejandro post his surgery and cheering him up during his recovery. You’ve given us a second chance at living a happy long life and we’re hugely grateful for that. Thank you as well for your patience and understanding when I asked a million questions, we are both very grateful for your hard work.

28-01-2026

Thank you so much for taking great care of Alejandro and cheering him up during his stay in Ward 6D. You’ve given us a second chance at living a happy long life and we’re hugely grateful for that. Thank you Mahdi, Adrian, Sophie, Olivia, William, Katie, kitchen and cleaning staff - we admire your dedication and compassion in your work.

27-01-2026

I can’t say enough good things about the care my dad/brother received from Ruta. From the very beginning, she was kind, attentive, and incredibly compassionate. She always took the time to explain what was happening, made sure my dad/brother was comfortable, and treated him with genuine respect and patience. What stood out most was how much she truly cared — not just about his medical needs, but about him as a person. She also took the time to reassure our family, which meant so much during a stressful time. Her professionalism, empathy, and dedication made a huge difference in my dad/brothers hospital stay, and we are very grateful for her care. She is a real credit to the hospital and her profession. From Mehmet Misiri and family

26-01-2026

I have been transferred from Whipps Cross where I was spent the past 3 weeks. It has been a difficult time but arriving at St Barts, Ruta introduced herself and made me feel really comfortable and looked after. Despite being busy constantly during her shift, she consistently found time to check up on me, have a chat and just be there where I needed someone to listen. She has been a very positive presence during my stay and has gone above and beyond for me! She has really helped me when I needed it the most. An absolute star!

25-01-2026

Mary!! Thank you for getting me through my recovery, you were lovely the entire time chatting to me and my family and making me feel incredibly cared for and safe. I will miss you and really appreciate everything you have done for me!

24-01-2026

Hilda - thank you so much for your kindness and energy today getting my RSV vaccine. It was such a positive experience and I am truly grateful for nurses like you!

24-01-2026

Amazing service as always! Friendly and lovely person inside and out and makes every vaccination smooth sailing.