Daniel Hicks
Lung Clinic
14-03-2025
I would like to thank Daniel for a very positive experience when having my lung function test today 14.3.25 at 2pm. Daniel was caring, encouraging and had such a lovely manner throughout the test. Having a lung condition, the test is not pleasant however Daniel made the whole experience pleasant and easy to complete. Daniel is the sort of person everyone would want to be seen by when attending he hospital. If he could have some recognition I would appreciate it. He is a natural when putting someone at ease. He was professional and efficient. Thank you Daniel.
Mr Bhamber and Mr Jadhav
Orthopaedic Clinic
05-03-2025
I was extremely impressed with the care and attention shown after I experienced severe pain after a knee replacement operation. Mr Bhamber and Mr Jadhav were excellent and very kind, saw me at short notice in the clinic and they couldn’t have done more to reassure and investigate what the problem was. Please also pass on my grateful thanks to the CT team for fitting me in at short notice. Terry Millins
Coloscopy department
General Medicine Clinic
17-02-2025
Absolutely amazing staff - all of them. Made me feel so much less anxious about my procedures and so caring and kind. The ward and rooms etc were all beautifully clean and well looked after as well. A massive thank you
Dermatology
12-02-2025
Thank you for being so caring, so lovely and for giving me hope that things can get better from here. You were wonderful!
Katie
Labour Ward
01-02-2025
Ward 9, postnatal ward. I just wanted to say a massive thank you to one of the midwives, Katie, who was on duty the day we discharged from the ward 9 (Saturday 18th January 2025) following the birth of my son. Katie was one of two midwives on duty that day so already they were stretched managing a busy ward. We were due to be discharged that day but had missed the Paediatrician on their rounds that day, so we're unable to be discharged until we had seen someone. Due to this it was looking likely that we'd have to spend another night on ward 9 which I was reluctant to do. Mainly due to a upsetting experience on the ward 4 years ago during the birth of my first child. Katie went out of her way to try and locate a Paediatrician from the other wards, to allow us to go home that evening. We could see just how busy she and the team were but that did not stop her from trying to help us so we could get home. Katie, I know we were absolute nags that day but we just wanted to say a massive thank you for everything you did for us, to ensure we could be seen and get home that evening which we did. All thanks to you! We know the pressure maternity services are under at present. But we had a great experience and felt cared for by the staff during our time in hospital, despite the incredible pressure they are under. Thank you.
Gaynor and Latifa
Other (please provide detail in your message)
27-01-2025
In Cardiology today, thank you Gaynor for changing my upcoming appointments with no fuss at all. Thank you Latifa for making me feel so comfortable and explaining everything so well. Exceptional, friendly and helpful both of you.
Young lady in Moslem attire
Audiology
24-12-2024
Thank you to the young lady in Moslem dress who offered to make up for a mistake she made which had delayed me by validating my car parking ticket. This was not needed as I am a cancer patient and I had already validated my ticket, but I really appreciated her sincere apology and gesture. It restored my faith in people and the staff and it changed me from a very fed-up patient to a very appreciative one !
Mr Townsley
CT Scan
06-12-2024
Hope I have his name right, just wanted to say how friendly and helpful he was not only to my brother but to lots of others attending the department today.
Georgina Walker
Cancer Centre
05-12-2024
Thank you very much. She was very helpful and nice, had lovely smile.
Donna
Ward 5 (Children’s)
12-11-2024
Donna has been such a source of joy and relaxation and respite for my 14 Yr old daughter admitted for ED. Her kind words, distraction techniques by involving her in play activities, her very presence has been a huge source of comfort for my little one. In my daughter's words, Donna is the only one who is talking to me like a normal person and I appreciate it so much. Thank you Donna for doing what you do so well and with all heart.